Internet Troubleshooting Hub

Welcome to the Welcome Communications troubleshooting hub. We’re a team of internet experts who understand how frustrating it can be when your internet doesn’t work properly. Our tools and guides are designed to help you solve your internet issues as quickly and painlessly as possible.

Tools

Diagnose slow speeds

Test your internet connection to see if you’re getting the speeds you’re paying for.

Take a Speed Test

Estimate your bandwidth needs

Determine the best internet speed for your household.

How much speed do I need?

Speed troubleshooting guides

How to Fix Your Slow Internet

Find out if your ISP is slowing down your internet connection by running speed tests through a VPN.

View Guide

How Can I Tell If My ISP Is Throttling My Internet?

Here’s a set of fixes for internet that regularly disconnects or slows down. This guide helps you diagnose and solve problems that disrupt your home network.

View Guide

Other internet troubleshooting resources: