How to Fix Your Slow Internet
Having slow internet can be frustrating. Here are eight steps to troubleshoot and improve your connection:
- Restart Your Modem and Router: Unplug the power cable, wait 60 seconds, and plug it back in. Allow up to 20 minutes for reboot.
- Manage Home Network Congestion: Multiple users or devices can cause slow speeds. Use Quality of Service (QoS) settings on your router or upgrade your plan if needed.
- Improve Wi-Fi Signal: Place your router centrally and away from interference. Use extenders or upgrade your router for better coverage.
- Check for Damaged Cables: Inspect Ethernet and coaxial cables for damage and ensure all connections are secure.
- Reduce Latency: Upgrade to low-latency connections like fiber for improved performance.
- Update Your Devices: Ensure all software and drivers are updated. Restart devices to clear temporary files.
- Avoid ISP Throttling: Use a VPN to bypass throttling or switch ISPs for better service.
- Verify Your Internet Plan: Check your plan’s maximum speeds and upgrade if necessary. Use our comparison tool to explore options.
How Can I Tell If My ISP Is Throttling My Internet?
ISPs may slow your connection intentionally. Follow these steps to identify and address throttling:
- Monitor Internet Speed: Use our speed test to check for erratic speeds after restarting your modem.
- Compare Actual and Advertised Speeds: If your speed is significantly lower than what your ISP promises, throttling may be occurring.
- Analyze Browsing Habits: Notice slowdowns during specific activities like streaming or downloading.
- Note Peak Hours: If your connection slows during busy times, your ISP might be managing traffic.
- Check Data Caps: ISPs may throttle after exceeding data limits. Review usage on your ISP’s portal.
- Use a VPN: Run a speed test with a VPN. Improved speeds indicate throttling.
- Test for Net Neutrality: Use tools like M-Lab to check your connection for compliance.
- Contact Your ISP: Discuss connection issues with your ISP and consider switching providers if throttling persists.
VPN Troubleshooting Guide
VPNs are excellent tools for protecting privacy and enhancing online security, but they sometimes come with their own set of challenges. Here’s a detailed guide to help you troubleshoot common VPN issues:
- VPN Not Connecting: Ensure that your internet connection is active before troubleshooting the VPN. Restart your device or the VPN software if the problem persists. Verify your VPN credentials and settings.
- IP Address Still Visible: Check your VPN settings to ensure you are using a secure protocol. Verify that the VPN is actively encrypting your connection by testing your IP address. If issues persist, try connecting to a different server.
- VPN Continuously Disconnecting: Firewall settings can sometimes block your VPN connection. Temporarily disable the firewall or configure it to allow VPN traffic. Switching to a less congested server may also help.
- Slow VPN Speeds: If your VPN connection feels slow, switch to a server closer to your location. Using a faster protocol like WireGuard can also improve speeds. Additionally, reduce bandwidth-intensive activities or enable split tunneling to optimize performance.
- Testing Your VPN: To determine if your VPN is the issue, test your connection speed with and without the VPN enabled. If speeds improve without the VPN, consider using a more reliable paid VPN service.
- Updates and Compatibility: Ensure that both your VPN software and device are updated to the latest versions. Compatibility issues can often cause connectivity problems, so regularly check for updates.
- Consider Upgrading: If you’re using a free VPN, many issues can stem from limited server availability and bandwidth caps. Consider switching to a reputable paid VPN service for better reliability and support.
